With considerable expertise in the people side of change, Jane  focuses on developing tailored and innovative approaches to building change management capability in our clients.  This includes skills and capability assessments coupled with the design of development frameworks and career paths. Her combination of skills has enabled Jane to work across all levels from executive teams to ‘new to the profession’ individuals.

Jane has been with CITI for 15 years and is Chief Operations Officer, accountable for the execution, quality and delivery of CITI’s client engagements.  This includes ensuring CITI’s members can maintain their positions as leaders in their areas of expertise, while meeting the needs of our clients.

Jane’s background is in financial services, where she initially worked in a legal and technical mandatory environment, working her way to senior line and programme management roles.

Outside of work, Jane’s primary interests are her family – which includes the dog! – and ‘managing’ a house and garden project.

Jane can be contacted by phone on +44 (0)1908 283 600.

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Thomas Docker

Thomas has helped many blue chip and government organisations improve their change capability through supporting leaders of strategic change initiatives and critical programmes. With a background in strategic business modelling and civil engineering, engineering, information technology and business change projects, Thomas is able to distil the essential concerns that challenge our clients.

Latest posts by Thomas Docker (see all)

• Some observations on the Stafford Hospital report - 7 February, 2013
• Followers or leaders – who is more important? - 7 February, 2013
• Gaining early buy-in to a change - 7 February, 2013