How much is just right when planning a project?
There’s a continuum that exists between planning your project to the nth degree and relying on sorting out problems as they arise. Some of the motivators for acting in the…
Capability or capacity – which one has your attention?
Capability without adequate capacity is a recipe for stress and frustrated ambition – senior managers see their strategies fail in the fight for scarce resources as work queues grow and…
Too much change – too little benefit?
Eating chocolate is known to be enjoyable, but eating too much can make us ill. A touch of salt makes things tastier, but too much is known to be unhealthy….
12 reasons for a product centred view of change
Product based planning and product centred approaches sit at the heart of nearly all modern project management methodologies; but why? Here is a ‘whistle-stop’ tour of twelve good reasons: The…
Three important change boundaries
All organisations work within boundaries; limits of authority, legal statute, societal norms and physical environment. They are a completely normal, often invisible, part of everyday life. Organisations deliberately create boundaries…
Are we becoming more anarchic when leading change?
On the whole anarchism has a bad press, but I would like to suggest it has an explanation for the shift in leadership as we have progressed from getting the…
A programme that had been intended to make a step change in the sales of a professional services company needed revitalising
A programme that had been intended to make a step change in the sales of a professional services company needed revitalising. After nearly two years of considerable effort and expenditure…
A life insurance company decided to build a new customer database
A life insurance company decided to build a new customer database as it had multiple stand-alone administration systems, which meant that no-one could ‘see’ all of the policyholders. One of…
A national supermarket chain was in the throes of delivering a major efficiency initiative
A national supermarket chain was in the throes of delivering a major efficiency initiative that covered practically all aspects of their operations from logistics through to retail environments. The change…
A client was experiencing significant difficulty with slippage across their entire portfolio of works
A client was experiencing significant difficulty with slippage across their entire portfolio of works. The consequences were typical; frustration amongst management, low morale and motivation among the delivery and change…