Improving clients capability in marketing
The exposure of our higher education institutions to a more competitive marketplace led a client to focus on improving its capability in marketing. The faculties were enthused by the potential…
We have helped many organisations identify and deal with the ‘people’ challenges of change
A newly appointed director of wealth management in a bank was handed an unmanageable portfolio of work. He attempted to gain agreement from the management team on which projects to…
Followers or leaders – who is more important?
Is this a twist on “Which came first the chicken or the egg?” Maybe, but one thing is clear, unless there is someone willing to follow there is no leader;…
Our stakeholders have potentially conflicting perspectives and priorities regarding the change – what should we do?
Individuals have their own motivations and agendas. This is not the result of malevolence or deliberate troublemaking – it’s just the way things are. In order for change to happen…
Delivery was considered successful, but following implementation the business appears to be struggling with the new work practices
Unless line management and staff have confidence in and understanding of new working practices, they cannot readily integrate them into their day-to-day working. As a result, they will fail to…