CITI

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Key techniques in project and programme support offies

Creating compelling business cases

Business cases are often the only basis for making a decision about where to spend money and effort in projects and programmes. This course informs you about how to build and critique business cases for maximum strategic benefit.

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Mastering the art of stakeholder engagement

Managing stakeholders well is the cornerstone of project and programme success. A well-planned project or programme places the objective identification, evaluation, engagement and management of key stakeholders at the centre of the plans. This course will give you the skills to do this successfully and to evaluate other peoples' plans.

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Successfully embedding change

The success of a portfolio is not truly felt by the organisation until the change is embedded. This key techniques course shows you the differences between 'real' and 'fake' change in an organisation and how to embed change so it sticks.

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Managing contracts and suppliers for success

Most project managers contract in or outsource an element of their project but this adds additional complexity. In this master class you will learn the additional disciplines and experiences necessary to successfully run or supply into contractual projects.

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Effective project assurance

Many PPSOs provide an audit and assurance function for projects but few have a consistent approach to this. This course provides you with a method for assessing projects and shows how best to feedback to the project manager.

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Understanding project management

This course is for non project managers who want to understand how projects work. By attending this short course you will learn more about how successful projects are run and the roles team members play in project success, including how to manage work packages.

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Project success through people

A project team can be made up of superb resources but if they are not correctly orchestrated by the project manager the project can't succeed. This two day master class exposes you to the complex people aspects of managing projects or programmes. It examines how you should manage, influence, lead and direct each of the major stakeholder groups and make the most effective use of the people involved with your project.

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Coaching

Coaching allows you to address a particular development need, support office challenge or personal concern in a safe one-to-one environment. The learning and outcomes of the coaching session are immediately applied to your current role allowing you to show immediate value from the investment and addressing any barriers to application in the live environment.

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