Improving clients capability in marketing
The exposure of our higher education institutions to a more competitive marketplace led a client to focus on improving its capability in marketing. The faculties were enthused by the potential…
Posted in Case studies, CITI change diamond
We have helped many organisations identify and deal with the ‘people’ challenges of change
A newly appointed director of wealth management in a bank was handed an unmanageable portfolio of work. He attempted to gain agreement from the management team on which projects to…
Posted in Case studies, CITI change diamond
Some observations on the Stafford Hospital report
At a time when Danny Boyle’s opening ceremony has led to much overseas interest in the National Health Service (NHS) model, the report from the inquiry chaired by Robert Francis…
Posted in Sector news
Our stakeholders have potentially conflicting perspectives and priorities regarding the change – what should we do?
Individuals have their own motivations and agendas. This is not the result of malevolence or deliberate troublemaking – it’s just the way things are. In order for change to happen…
Posted in CITI change diamond, Make it wanted