Creating valuable project and programme support offices

This course describes best practice, focusing on what makes a support office successful and how to drive up its value.

Distinguishing between project and programme support offices, identifying the different expectations, tools, techniques and roles they play, will also be part of your curriculum.

You will learn how to establish and run the ‘right’ type of project and programme support office most suitable to your organisation. A working model of a PSO with exemplar tools is used to illustrate how some of the ideas can be translated into effective actions for when you return to your workplace.

Who is it for?

Are you a manager or director who needs to ensure that the investment in a support office meets the needs of senior executives and delivers value to the business? Are you charged with maximising the value from the company’s project portfolio and programmes? Do you support and guide project and programme managers as they carry out their delivery responsibilities? Are you responsible for setting up / running a PSO? If you’ve answered yes to any of these questions – this course is for you!

What will I gain?

This course will enable you to understand the principles of high value, and highly valued, project and programme support offices (PPSOs). It will help you to ensure that the investment made in these functions is repaid and that they meet both the needs of senior managers charged with maximising the value from the company’s project portfolio and the needs of project and programme managers as they carry out their delivery responsibilities.

You will be given the knowledge, and more importantly the understanding, of how you can establish and run the type of PPSO most suitable to your organisation.

Key topics covered