The key skills of a project manager can be broken down into two areas:
project management methods – a successful project manager needs to have knowledge of and experience in the ‘tools of the trade’

• Tools – for example risk and issue logs and scheduling tools
• Techniques – for example planning and estimating, risk management and problem identification and resolution

– and must be able to apply these using the most appropriate interpersonal/behavioural skills in

• Communications
• Negotiation/influencing
• Leadership
• Conflict resolution
• Relationship management – particularly stakeholders