‘Management by process’ – the project manager’s comfort zone?
At CITI Limited we have consistently warned against a process-dominated approach to projects. We challenge project managers to think more broadly about the skills and approach they need to be…
Bridging the divide between the business and IT
Regulatory, mandated changes to financial systems and processes are common. Rarely popular with internal stakeholders, these projects struggle without strong political support. In 2003, Dale was working with a UK…
Realising the benefits of a restructure
With increasing demands for efficiency in large national and international organisations, we are seeing more and more restructuring projects and programmes. These projects are critical to the success of internal…
So much to do, so little time
We recently spoke to a project manager who formed part of a multi-national team charged with regaining market share for their client. It was a complex project with international stakeholders…
2014 CofEe Club – Agile in the P3 environment
The 35th meeting CITI’s centres of excellence club (CofEe) held on 23rd October 2014 was hosted at the Home Office in London. The topic for the day was – Agile…
Complex change demands innovative project practices
At a UK bank, customer’s complaints were rising and the number of people in arrears on payments was spiralling out of control. The problems had reached board level in the…
It’s never too early to start planning
Cellnet’s decision to move staff to a new Head Quarters was not just about relocating 1500 people from various locations into a single site. The business sponsor wanted a real…
Project Challenge 2014 – Success Stories Shared
You can download the presentation and summary of the talk given by Christopher Worsley (CEO CITI) at the Project Challenge Conference on 14th October 2014 if you were unable to…
What lessons can the Private sector learn from the Public sector about Innovation and Change?
Innovation has become the new “buzz word” and desired state for organisations in both the private and the public sector. The term “innovation” has been used and, sometimes, overused by…
White elephants
I recently had an interesting conversation with Paul Ashton, our Head of IT, who wanted to know why many IT projects ended up as expensive ‘white elephants’, wasting prodigious amounts…