Littlewoods – developing PSO visibility tools
It took less than eighteen months for Littlewoods to demonstrate significant benefit to their organisation. The use of CITI’s approach, tools and education has proved a very real advantage to…
John Lewis – PSO guidance
The John Lewis Partnership is and has been for many years a highly successful and respected high street retailer. Its store management practices are recognised as being of the highest…
Diageo – translating strategy into action
Diageo, the world’s leading premium drinks business trading in over 180 markets around the world, has a long history of mergers and acquisitions and plans to carry on expanding. Opportunity…
Tesco – from vision to blueprint
This leading UK retailer had embarked on a fundamental revamp of their business model (from selling through to supply). They created a major change programme and set about identifying key…