FAQ

If I need advice who can help me?

Anyone at CITI will be happy to help you! Call us on 01908 283600 and we will be sure to connect you to the right person or department.

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How can I pay for my course?

You can pay for your course online using a credit or debit card, or we can take payment over the phone. If your employer is funding your course place, you…

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What happens if I want to cancel my course?

We will endeavour to find you a place on another course that suits your timescale; this may however incur a transfer fee, and if cancelling completely with little or no…

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Do I need an open course or an in-company course?

An open course is a public course attended by individuals or small groups from organisations, but the course itself is open to anyone and will be attended by people from…

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Do your courses help towards my PMI CPD hours?

Yes! Please talk to us to learn just how many points each course provides.

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What is the difference between accreditation-based courses and CITI’s core courses?

Most industry accreditations are tests of knowledge; learn the book and pass the exam.  There are multiple valuable reasons to do this; they teach a common language, a recognised accreditation improves…

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What is the difference between PRINCE2® and APMP courses?

First of all they are complementary, not in competition with each other (a commonly held misconception). PRINCE2® (Foundation and Practitioner levels)  are methodology accreditations based on PRINCE2®, which is owned…