Beneficial change management
Queen Elizabeth II Conference Centre

Date:  28 June 2012

Venue:  Queen Elizabeth II Conference Centre, Westminster, London

At CITI, we are noticing an increasing trend towards a replacement of project management by change management in organisations. However, it is clear that in a significant number of businesses this is effectively achieved through a global edit replacement of one job title with another.

Part of the driver to move from project management to change management is understanding that delivering the ‘right product’ does not guarantee the realisation of claimed benefits.  Key to success is the effective adoption of the deliverables into the business operating model so that, through line management, the benefits – or better still, value – can be reaped.  This requires skills that are different from those of a project manager, with a different focus: ensuring change readiness by the business so that the change can be made to stick.

Change management has various meanings in organisations.  For many it is almost synonymous with training, while in others it is closely aligned with business analysis and delivery of new and amended processes. 

In this session, CITI’s change diamond will be used to show the true scope of change management.  Aimed primarily at change directors, the session highlights the governance needs in making change wanted, making it happen, and making it stick, so that the likelihood of successful change can be effectively guaranteed.

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Thomas has helped many blue chip and government organisations improve their change capability through supporting leaders of strategic change initiatives and critical programmes. With a background in strategic business modelling and civil engineering, engineering, information technology and business change projects, Thomas is able to distil the essential concerns that challenge our clients.

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