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Mastering the art of stakeholder engagement
Managing stakeholders well is often the cornerstone of portfolio success.
A well-planned project or programme places the objective identification, evaluation, engagement and management of key stakeholders at the centre of the plans. This means understanding what success means to them and ensuring the project or programme delivers that definition of success.
This one day course provides a radical and illuminating assessment of all key issues in stakeholder engagement together with practical techniques for maximising the potential benefits of correctly aligned stakeholders. Exercises include immersion into a convincing, and complex, case study of a major change project which will help you test and develop the full range of stakeholder engagement aspects.
Who is it for?
Are you responsible for delivering portfolios involving a complex range of stakeholders? Do you need to learn to analyse your stakeholder community? Do you require tools that can be used to gain commitment to the way forward? If you have answered yes to any of these questions – this master class is for you! You will typically have a least two years’ experience in project management and/or will have attended a general project management development course.
What will I gain?
Engaging stakeholders is frequently cited as a common reason for the success or failure of projects and programmes. This course will help you apply real discipline and focus to this cornerstone of project and programme success.
Key topics covered
- Systematic analysis of the concept of ‘stakeholder’
- Identifying the role and relevance of various stakeholders
- Understanding the importance of stakeholder perspective
- Identifying and using different communication styles
- Getting stakeholders ‘on board’
- Using the hierarchies of power and influence within organisations
- Meeting stakeholders’ definitions of success
Course approach
The day consists of a series of fast-moving, short lectures punctuated by individual and group exercises. This includes an immersion into a convincing and complex case study of a major change project which will help you test and develop the full range of stakeholder engagement aspects.
This will be complemented by group discussions, encouraging you to ‘buddy up’ with other like minded professionals to share and review each others exercise results.
Duration
1 day.
More information
For further details contact us on 01908 283 600 or opencourses@citi.co.uk.