CITI 2015 July Bulletin

Bulletin – July 2015

We are pleased to announce the July 2015 issue of the CITI Consulting Solutions bulletin – in this months issue: What do you tell your manager when the wheels come off! Nick Dobson talks about dealing with disaster in your project. Preparing for difficult conversations Nick Dobson companion article discusses how to prepare for that[…]

CITI 2015 June Bulletin

Bulletin – June 2015

We are pleased to announce the June 2015 issue of the CITI Consulting Solutions bulletin – in this months issue: Making change managers effective Bernard explores the common problems he encounters when coaching client in effective change management. How business architechture @AXA is a game changer Geoff Grace from AXA has submitted an article on[…]

Bernard Murray-Gates, Principal Consultant

Bernard supports clients through their business change journeys: from challenging, structuring and scoping the proposals, through achieving buy-in and resolving conflicts, to ensuring that the change is adopted and sustained, and the benefits realised. Bernard has an extremely warm personality and has been working in change management environments for most of his professional career. Having[…]

You ask the questions

Our PMO seems more interested in policing my projects than in providing useful help…

Question Our PMO seems more interested in policing my projects than in providing useful help. They are always asking for updates against standard templates and exception reports but when we ask them for assistance e.g. development support, specialist advice or to organise facilities for us they simply refuse. Why is this the case and what[…]

Cofee Club

To see ourselves as other see us – Robbie Burns 1786 (part two)

To see ourselves as other see us – Robbie Burns 1786 (part two) As is nearly always the case, some very interesting observations arose from a recent workshop conducted at one of CITI’s periodic Coffee Club meetings. The fundamental question was; are PMOs seen as allies or adversaries? Five discrete sub-questions, which could be scored[…]

Cofee Club

To see ourselves as other see us – Robbie Burns 1786 (part one)

To see ourselves as other see us – Robbie Burns 1786 (part one) People’s perceptions of what they do are often at odds with their actual behaviour; in psychology the subject of cognitive dissonance, reality not corresponding to expectations, is a rich vein of study and one classic response to cognitive dissonance is rationalisation. Fitting[…]