To see ourselves as other see us – Robbie Burns 1786 (part two) As is nearly always the case, some very interesting observations arose from a recent workshop conducted at one of CITI’s periodic Coffee Club meetings. The fundamental question was; are PMOs seen as allies or adversaries? Five discrete sub-questions, which could be scored[…]

To see ourselves as other see us – Robbie Burns 1786 (part one) People’s perceptions of what they do are often at odds with their actual behaviour; in psychology the subject of cognitive dissonance, reality not corresponding to expectations, is a rich vein of study and one classic response to cognitive dissonance is rationalisation. Fitting[…]

Thoughtfulness in management There is an old anecdote, probably apocryphal, of the manager who enters the office to see all his reports diligently bent over their work with the exception of one; who is staring into space. “What are you doing?” demands the manager “thinking” replies the hapless worker. “Well stop it and get on[…]