Bernard supports clients through their business change journeys: from challenging, structuring and scoping the proposals, through achieving buy-in and resolving conflicts, to ensuring that the change is adopted and sustained, and the benefits realised. Bernard has an extremely warm personality and has been working in change management environments for most of his professional career. Having[…]
Change is not new to the Insurance & Financial Services industry but consumer demand for the pace of change is unprecedented, fuelled by a combination of new digital technologies, social media, and the ever improving user experience offered by digital natives and start-ups. In this ‘Digital Age’, digital natives and start-ups find this environment natural[…]
One of the most common problems I encounter when coaching clients in effective change management is how to be more productive. There is a wealth of advice out there on tools and software and process, but for the harassed individual it often boils down to how they can increase their own personal effectiveness, and be[…]