Date: 22 January 2009
Venue: The IET, Savoy Place, London

Public Sector Portfolio Management 2009 was all about debating and analysing key strategic processes and decision-making procedures that need to be in place in order to deliver an effective and efficient balance of required organisational change and business-as-usual operations.

The conference came at an apt time to review current public sector management practices, to define detail, providing clarification and raising issues and problem areas for discussion in a closed but informal environment.

CITI’s Hilary Small together with GCHQ’s Mike Hayes shared views and insights in their seminar, Maximising enduring change and benefit realisation from portfolio delivery.

Effective delivery of a portfolio is often constrained by the ability of business units to adopt and adapt to the rate of change generated by the projects. Based on a real case of complex change, Hilary and Mike looked at how an organisation constructed and implemented a complex change portfolio. They analysed how the approach created the necessary buy-in and described CITI’s method for linking required outcomes to the realisation of benefits, and how the approach impacted on the planning of organisational change.

Hilary Small, CITI Principal Consultant

Hilary is an expert in role design, the assessment of skills and competencies, and in the construction of career paths and development frameworks for change agents and delivery managers. He also conducts project and programme management capability assessments (using CITI’s profiling tools set). He has worked extensively with our defence and intelligence clients, including GCHQ and BAE Systems.

Hilary’s change management experience spans 25 years, gained working in the insurance industry, both in the UK and overseas, and subsequently in a consulting role, principally in the UK and USA.

Having developed his presentation, interpersonal and facilitation skills over a long period, Hilary is able to exercise them in the facilitation of workshops and preparation and delivery of presentations to groups of varying size and seniority.

Mike Hayes, GCHQ

Mike has extensive practical experience in the delivery of business change in highly complex environments. He led the creation of GCHQ’s Project Management professional community, successfully bringing together staff with varying levels of expertise from many culturally diverse business units.

Mike achieved this through a systematic and incremental change programme that successfully delivered against its target set of benefits and was a key enabler in improving the organisation’s performance.