Change Management Practitioner

This course is suitable for project, programme or change managers, who are either responsible for or are involved in implementing change. It is specifically designed for individuals seeking professional recognition and accreditation in change management.

What are the course objectives?

This course, accredited by the APM Group Ltd, is targeted at imparting knowledge of change management. The course introduces change management and provides coaching and guidance to enable participants to sit the accreditation examinations. By the end of the course, participants are familiar with change processes, techniques and vocabulary and are able to implement them.

What content is covered?

There are two levels of accreditation: Foundation and Practitioner. The course covers syllabus to Practitioner level. It is a very intensive course and we have organised the programme to meet the different learning styles of different individuals. The syllabus is covered in the first three days, enabling the Foundation exam. The fourth day focuses on developing a deeper understanding of how to implement and manage change, as well as preparing for the Practitioner exam on the fifth day.

What are the key topics?
  • Individual change
    • Responses to change
    • Changing behaviour
    • Resistance to change
  • Team change
    • Team effectiveness
    • Team issues
    • Understanding teams
  • Organisational change
    • Organisational change cycle
    • Attitudes to change
    • Managing change
  • Leading change
    • Future leadership types
    • Successful change
    • Leading change cycle
What is the course format?

The course blends formal presentation with practical exercises. Our trainers use their extensive change management experience to illustrate and put into context the concepts and techniques, to expand on the change material and ensure delegates understanding. Time is provided for discussion and clarification on examination techniques.

What is the duration and cost of the course?

This is a two module course, 3 days followed by a further 2 days.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.