Cofee Club
Dates: 27th June 2013
Venue: FCA

The topic for the day was Capability and Capacity, members engaged in lively discussions on how best to develop professional change communities to meet the demands of their change portfolios.

John described the FCA’s assessment and development approach, managed through evidence gathered in their day-to-day project work. Performance improvement and newly embedded behaviours are actively tracked in a ‘learning folder’ which allows the individual to take greater control of their own development.

Next to share his experiences was Mark from a leading wealth advice firm with £4.8 billion assets under management.

In discussing the development of change capability, Mark described that an individual’s passion for learning and their approach (skills) were recognised in Towry as much more significant than qualifications. He described how the change community was developed using formal training, structured knowledge sharing and exposure to more complex projects.

Our third case study insight of the day was provided by GCHQ who described how they have developed an academy model spanning the career path of a change professional from graduate through to experienced senior change leader.

Our final presentation was delivered by Nick Dobson, CITI Principal Consultant. Nick focused on the demand side of the development equation: how the volume and nature of the change portfolio should inform the organisations development framework and academy offerings. Most organisations represented foresee increased demand, a common perception. Nick used an analysis across six organisations and around 150 projects to demonstrate that individual organisations cannot depend on industry benchmarks and simplistic calculations to determine the demand for change capability. Each organisation should make an assessment of demand based on a clear understanding of the complexity and nature of the work and tailor their development frameworks to that.

About the Centre of Excellence club events:
These are invitation-only events for people with organisational-level responsibility. They offer an opportunity to share knowledge and experiences as well as creating powerful networks across industries and organisations. Would you like to join in the debate? Contact Gabi Caldwell for more information.

Speaker presentations, survey results and workshop findings are available on the CofEe Club private Linked-In forum, available to all members.

The 32nd meeting of CofEe Club will be held on 26th September 2013 in London – make sure you hold the date!

If you are interested in becoming a member please email Richard Bateman at RBateman@citi.co.uk

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PAshton

Paul ensures our clients, members and associates have electronic access to CITI’s intellectual property and services, which may require him providing technical consultancy on clients’ sites.

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