Embedding best practice

"Creating a culture of high performance project managers requires the same approach as creating change in any part of the organisation – the difference is that the people involved tend to be more aware of the process – and easily become ‘observers’ rather than participants."

Embedding a practice requires agreement and acceptance from the users and exploiters of the practice, not unwilling compliance. As project managers are often the individuals charged with making change happen elsewhere in the organisation they are often very poor ‘receivers’ of change.

CITI’s uses its powerful collection of change tools and engagement methods to support change within the project and programme community. Leading this type of change in this type of population involves establishing credibility that the change is personally valuable, as well as delivering benefits to the organisation, which is why highly experienced project managers from CITI are often asked to manage embedding best practice programmes.

Clients turn to us with many concerns; typically you ask for our help to:

• Embed consistent use of method, processes and project management language
• Ensure consistent and/or appropriate application of methods
• Capture best practice consistently from successful work
• Encourage formal sponsorship to avoid project difficulties and even failure
• Foster that the wider business community works well with project management

The techniques and services we develop our tailored solution from include:

Consultancy services:

• Change management consultancy
• Workshop facilitation
• Process consultancy & process improvement coaching
• Method development
• Community forums
• Post implementation reviews / lessons learned

Courses and tailored learning solutions:

• Tailored PPM training based on your method, tools and approaches
• Sponsor briefings
• Senior executive briefings

Guides & tools:

• Change management guidebook
• Change management toolkit
• Requirements guidebook
• Sponsor guidebook

Interim assignments:

• Method consultant
• Process consultant
• Project manager