2009 Public Sector Portfolio Management

Utilising best practice case studies, Public Sector Portfolio Management 2009 was all about debating and analysing the key strategic processes and decision-making procedures that need to be in place in order to deliver an effective and efficient balance of required organisational change and business-as-usual operations.

The conference came at an apt time to review current public sector management practices, to define detail, providing clarification and raising issues and problem areas for discussion in a closed but informal environment.

CITI's Hilary Small together with GCHQ's Mike Hayes shared views and insights on maximising benefit realisation from portfolio delivery in their seminar session: 

Maximising enduring change and benefit realisation from portfolio delivery

Effective delivery of a portfolio is often constrained by the ability of business units to accept and adapt to the rate of change generated by the projects. This seminar looks at how an organisation constructed and implemented a complex change portfolio. Based on a real case of complex change, it analyses why the approach created the necessary buy-in, and describes the use of a general method to link the chain of required outcomes to the realisation of benefits, and finally the impact this approach has on the planning of organisational change.

Presented by Mike Hayes, GCHQ and Hilary Small, CITI Principal Consultant

Hilary Small, CITI Principal Consultant

Hilary is an expert on and specialises in analysis of roles, responsibilities, skills and competencies, and in the construction of career paths and development frameworks for project and programme managers. He also conducts project and programme management capability assessments (using CITI’s profiling tools set). He has worked extensively with our defence and intelligence clients such as GCHQ and BAE Systems.

Hilary’s project management experience spans 25 years, gained working in the insurance industry, both in the UK and overseas, and subsequently in a consulting role, principally in the UK and USA. Having developed his presentation, interpersonal and facilitation skills over a long period, Hilary is able to exercise them in the facilitation of workshops and preparation and delivery of presentations to groups of varying size and seniority.

Mike Hayes, GCHQ

Mike has extensive practical experience in the delivery of business change in a high complexity environment. In one example he let the creation of GCHQ’s Project Management professional community, successfully bringing together staff with varying levels of expertise from many culturally diverse business units.

He achieved this through a systematic and incremental change programme that successfully delivered against its target set of benefits and was a key enabler in improving the organisation’s performance.