What is it? Corporate capability is determined by the competence (and capacity) of the individuals involved, the effectiveness of the processes used and the efficiency of the governance model deployed by the organisation. Building corporate capability means addressing each of the three dimensions in a balanced and integrated way.

What it is not? It is not a catalogue of courses and training events, and it is not a static or ‘one-off’ process.

What’s different afterwards? HR and operational departments can calibrate current levels of competence and capacity against a target benchmark. This facilitates the development of a clear route-map to establish a level of competence and capability to meet the predicted levels required to deliver future enterprise portfolio.