Value realised
The ATM Working Group agreed to a Treasury initiative to address the issue of a significant number of communities living on low incomes and in socially deprived areas that had no access to cash machines, or only machines that charged a fee for withdrawals.

Value realised
Senior managers of Lloyd’s Register were now confident that their scarce IT resources were being deployed to deliver to their agenda in a near optimal way – and the development of the competence and capability of IT was closely aligned to the needs of the organisation.

Value realised
The value of the ‘Right First Time’ initiative was set out at the outset. There had to be: clearer definition of projects; more engaged stakeholders; and less time and money spent on project rework. After three years, a senior I&IIT executive stated that they had audited that the level of rework costs had been reduced by 40%.

Value realised Project managers now proactively engage with key stakeholders – usually their project sponsor and operational managers. There is a marked improvement in the nature of the partnership relationships and the timely and appropriate identification of issues allowing for their swift resolution. CITI refers to this with clients as ‘political collaboration’. Engagement focus An[…]