2011 Best Practice User Group - Managing change successfully

CITI value and provide clarity, expertise, and a positive difference to clients. We work at all levels within an organisation and are known and trusted as experts, who share expertise, while remaining clearly focused on delivery.

In this one day event, we invite members of the Best Practice User Group™* (BPUG) to experience how they can apply change techniques and good judgment in complex situations.

Through the day, we explore key techniques that support the creation of real, lasting change through delivery vehicles that include projects and programmes. We will discuss reasons why approximately 80% of change initiatives are seen as unsuccessful.

Delegates will be invited to identify potential barriers to change and then understand how to overcome them. With our primary focus on what makes change successful, delegates will discuss:

• the roles and responsibilities, and necessary competencies, of those involved in change management
• the complexity and challenges of affecting real business and organisational change, and
• change management as a discrete discipline and how it relates to projects and programmes.