2011 Best Practice Showcase

Dr Thomas Docker, Director CITI, will moderate two Birds of a Feather sessions at this year’s event. Book now (by following the link above) to register and attend either of the sessions below:

Session 1: Making change happen ‘Change is the only constant.’ ‘It’s not change, but the rate of change that organisations must adapt to.’ ‘Today’s corporate elephants must learn how to dance as nimbly and speedily as mice.’ These three paraphrases of Rosabeth Moss Kanter date from the 1980s and have an increased resonance in today’s challenging world. What are the key factors that ensure an organisation has the capability to change, time after time, without imploding? At this BoF session we will identify and address a number of these factors, including assessing an organisation’s readiness to change and the challenge of making the change stick. 

Session 2: Benefits realisation Stating benefits for projects and programmes is relatively easy. Claiming benefits may be a little bit harder, but is still done with gusto. The biggest challenge is realising benefits – demonstrating that the benefits stated or claimed really materialised. In this BoF session the focus will be on planning and monitoring the realisation of both financial and strategic benefits. The second group is typically described as non-tangible benefits, meaning they cannot be measured. This premise will be shown to be wrong as we demonstrate how benefits can be measured and linked through to an organisation’s value system and strategy.