CITI - partners in change » FAQ

If I need advice who can help me?

Paul Ashton — Thu, 07 Feb 2013 15:05:02 +0000

Anyone at CITI will be happy to help you! Call us on 01908 283600 and we will be sure to connect you to the right person or department.

How can I pay for my course?

Paul Ashton — Thu, 07 Feb 2013 15:02:14 +0000

You can pay for your course online using a credit or debit card, or we can take payment over the phone. If your employer is funding your course place, you can ask them to provide us with a purchase order and we will invoice against this.

What happens if I want to cancel my course?

Paul Ashton — Thu, 07 Feb 2013 15:00:48 +0000

We will endeavour to find you a place on another course that suits your timescale; this may however incur a transfer fee, and if cancelling completely with little or no notice, a cancellation fee. Please talk to us to find out about our cancellation and transfer terms.

Do I need an open course or an in-company course?

Paul Ashton — Thu, 07 Feb 2013 14:58:39 +0000

An open course is a public course attended by individuals or small groups from organisations, but the course itself is open to anyone and will be attended by people from a variety of organisations. An in-company course is just that, it is a course run internally for a specific organisation and is often tailored to their language, approach or culture.

Do your courses help towards my PMI CPD hours?

Paul Ashton — Thu, 24 Jan 2013 15:06:23 +0000

Yes! Please talk to us to learn just how many points each course provides.

What is the difference between accreditation-based courses and CITI’s core courses?

Paul Ashton — Thu, 24 Jan 2013 15:04:59 +0000

Most industry accreditations are tests of knowledge; learn the book and pass the exam. There are multiple valuable reasons to do this; they teach a common language, a recognised accreditation improves your CV, you appear more ‘qualified’. What they don’t teach you, however, is judgement in the application of that knowledge – this only comes from experience.

CITI’s beyond method courses and specialist workshops are complementary to accredited courses and use experiential learning approaches that allow you to practice application of the knowledge you’ve learned, and take that experience back into the workplace. If you would like to know more about how these different kinds of courses go hand-in-hand to make you more qualified and enhance your capability please talk to us.

What is the difference between PRINCE2® and APMP courses?

Paul Ashton — Tue, 07 Feb 2012 14:35:25 +0000

First of all they are complementary, not in competition with each other (a commonly held misconception). PRINCE2® (Foundation and Practitioner levels) are methodology accreditations based on PRINCE2®, which is owned by the AXELOS; the APMP is a project management qualification based on the Association for Project Management’s body of knowledge (APM BoK).

The PRINCE2® methodology is a process model which provides a route map of ‘what’ to do in the various stages of a project.

The APM BoK is a guide which covers the disciplines of project management, organised into 12 sections. For example, it provides knowledge about managing stakeholders.

To help you decide which is right for you, please talk to us.

PRINCE2® is a registered trade mark of AXELOS Limited
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