CITI - partners in change » Roles

APMG Principles of Change Management Foundation & Practitioner

Paul Ashton — Thu, 31 Oct 2013 10:15:12 +0000

This course is suitable for project, programme or change managers, who are either responsible for or are involved in implementing change. It is specifically designed for individuals seeking professional recognition and accreditation in change management.

What are the course objectives?

This course, accredited by the APM Group Ltd, is targeted at imparting knowledge of change management. The course introduces change management and provides coaching and guidance to enable participants to sit the accreditation examinations. By the end of the course, participants are familiar with change processes, techniques and vocabulary and are able to implement them.

The course blends formal presentation with practical exercises. Our trainers use their extensive change management experience to illustrate and put into context the concepts and techniques, to expand on the change material and ensure delegates understanding. Time is provided for discussion and clarification on examination techniques.

What are the key topics?

What is the course format?

There are two levels of accreditation: Foundation and Practitioner. The course covers syllabus to Practitioner level. It is a very intensive course and we have organised the programme to meet the different learning styles of different individuals. The syllabus is covered in the first three days, enabling the Foundation exam. The fourth day focuses on developing a deeper understanding of how to implement and manage change, as well as preparing for the Practitioner exam on the fifth day.

What is the duration and cost of the course?

3 days (including exam)

£1,500 plus VAT includes exam fee.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

Advanced Project Management

Paul Ashton — Fri, 30 Aug 2013 10:55:10 +0000

You should have over five years’ experience of managing projects. If you have sufficient experience then you can use the work-based modules on this course to support your application for the APM’s Certificated Project Manager.

This course will give you the insights and techniques to become a professional project manager. Making your personal project performance more predictable and focusing your management actions on making your projects successful.

What are the course objectives?

The course starts by focusing your attention on what success looks like. The purpose of planning is to achieve these outcomes and nothing else. At this level, project management is often as much about power and politics as about plans and process. Consequently stakeholder management is a critical skill and is thoroughly explored. Once the nature of success is understood, the role of project disciplines in achieving that success is examined. It is the advanced application of the key project management disciplines that is at issue, and so the emphasis is on the appropriate use of management control techniques in complex projects. Finally, it is the integrating of all the factors and disciplines together into a coherent project strategy and a set of consistent actions that distinguishes good project managers from great ones. A major cross- functional project is provided – and the problem is to successfully construct and deliver the project. By its end, not only will you be more confident about the techniques, you will be confident about how to apply them in typically complex project environments.

What are the key topics?

What is the course format?

The approach taken is to challenge – making you reflect on how you discharge your responsibilities as an experienced, professional project manager. This course makes use of state-of-the-art simulation tools to facilitate accelerated learning through trial and error. Video is used to illustrate key learning points and prompt debate. Lectures are highly interactive, designed to encourage you to discuss your own issues with team members. Examples, drawn from CITI’s own experience of complex projects, are used to explore advanced project management issues.
The course has two taught modules and one work-based assignment. Run over a 4-6 week period you have the opportunity to use the techniques in the workplace and then to come back and discuss how they worked and what to do next.

What is the duration and cost of the course?

This is a three plus four day two module course.

The price is £2,975 plus VAT. (Accommodation is extra).

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

Managing Successful Programmes® Foundation and Practitioner

Paul Ashton — Thu, 30 May 2013 16:01:37 +0000

The course is suitable for programme managers, senior programme support staff, business change managers, senior managers involved in major business change and those wanting to become involved at a programme management level. It is specifically designed for individuals seeking professional recognition and certification in managing programmes.

What are the course objectives?

This course, accredited by APM Group Ltd on behalf of the AXELOS, is targeted at imparting knowledge of the MSP® methodology. The course introduces delegates to MSP® and provides coaching and guidance to enable participants to sit the foundation and practitioner examinations. By the end of the course, delegates are familiar with MSP processes, techniques and vocabulary, understand their values and are able to implement them.

The course blends formal presentation with practical exercises. Our trainers use their extensive programme management experience to illustrate and put into context the concepts and techniques, to expand on the MSP® material and ensure delegates’ understanding. Time is provided for discussion and clarification on examination techniques. Guided evening study is required, as well as pre-course reading and preparation.

What are the key topics?

What is the course format?

There are two levels of accreditation: Foundation and Practitioner. The course covers the full Foundation and Practitioner syllabus. It is a very intensive course and we have organised the programme to meet the different learning styles of different individuals.

The Foundation syllabus is covered in the first three days, enabling the Foundation exam, a multiple-choice format to be taken at the end of day 3. The final two days is aimed specifically at preparing for, then sitting, the Practitioner exam.

What is the duration and cost of the course?

This course is either 3 plus 2 days with a week break between the two modules or 5 days with the foundation exam taking place on the third day and the practitioner exam taking place on the fifth day.

£1,300 plus VAT includes exam fees and manual.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.
MSP® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

Managing Successful Programmes® Foundation

Paul Ashton — Fri, 24 May 2013 09:36:26 +0000

What are the course objectives?

This course, accredited by APM Group Ltd on behalf of the AXELOS, is targeted at imparting knowledge of the MSP® methodology. The course introduces delegates to MSP® and provides coaching and guidance to enable participants to sit the foundation examination. By the end of the course, delegates are familiar with MSP processes, techniques and vocabulary, understand their values and are able to implement them.

What content is covered?

There are two levels of accreditation: Foundation and Practitioner. The course covers the full Foundation syllabus. It is a very intensive course and we have organised the programme to meet the different learning styles of different individuals.

The syllabus is covered in the first three days, enabling the Foundation exam, a multiple-choice format to be taken at the end of day 3.

What are the key topics?

What is the course format?

MSP® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries

What is the duration and cost of the course?

This is a single module course, comprising of a three day event.

£900 plus VAT includes exam fee and manual.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

MSP® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

PRINCE2® Foundation and Practitioner

Paul Ashton — Fri, 24 May 2013 07:49:40 +0000

If you are a project manager, project support team member or work package manager, and you want to achieve PRINCE2® accreditation, this course is for you!

What are the course objectives?

Following the course you will have a good understanding of PRINCE2® and, subject to successful examination results, a recognised accreditation.

The course is designed to provide you with a working understanding of structured project management as presented in PRINCE2®, to a level where you can use it to manage a project and pass the APMG PRINCE2® Foundation and Practitioner Examinations. The course is accredited by APMG.

What are the key topics?

What is the course format?

In advance of the course, you will be provided with a copy of the PRINCE2® Manual, along with our pre-course study materials and you should plan to do up to eight hours of study on those materials prior to attending the course. Naturally, if you have knowledge and experience of PRINCE2® this time may be lessened for you.

In order to give you the best chance of passing the exam and retaining the knowledge our course is split across two weeks. In week 1 the course is a four-day classroom event which blends formal presentation with practical exercises and focused discussion. Evening work is necessary and your trainer will assess your evening work at the start of each day. The Foundation exam is taken on the fourth day. The rest of the day is dedicated to examination technique and preparation for the Practitioner examination.

After the classroom part of the course there is a study break of one week. During this time you will be expected to undertake further distance learning and revision using the materials that we provide. You then return and take the three-hour Practitioner examination.

What is the duration and cost of the course?

This course is either 4 days with a week break between the course and the exam or 5 days with the exam taking place on the fifth day.

£1,300 plus VAT includes exam fees and manual.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

PRINCE2® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

PRINCE2® Practitioner re-registration

Paul Ashton — Thu, 23 May 2013 14:13:50 +0000

If you have attended and passed a PRINCE2 Practitioner course the registration expires after 5 years; this course will prepare you to sit the re-registration examination.

What are the course objectives?

The objective of this two day course is to prepare you to sit and pass the PRINCE2 re-registration examination.

What content is covered?

The tutor leads an interactive and focused discussion which covers all key areas or the new manual that could be examined on a practitioner exam. Day 1 covers a review of these key areas, taking into account your particular requirements and any areas or questions you need covering. Day 2 completes the syllabus and then a question paper is attempted and full solution notes are provided; answers are fully discussed. The format of each day is inherently flexible and is tailored by an experienced tutor to your needs.

What are the key topics?

What is the course format?

The course begins with a review of the complete lifecycle model and a detailed explanation on how a PRINCE2 project is run using the 2009 method. The themes are explained and integrated into the process model; a case study is used to show how the method is applied in practice. You are invited to highlight problem areas, or areas in the model that you find confusing. Day 2 is focused around the typical types of exam questions that have been set.

What is the duration and cost of the course?

2 days (including exam)

Cost

£800 plus VAT includes exam fee and manual.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

PRINCE2® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

Managing Successful Programmes® Practitioner

Paul Ashton — Thu, 18 Apr 2013 12:30:58 +0000

The course is specifically designed for you if you have previously completed your Managing Successful Programmes (MSP®) Foundation certificate and are looking to complete your Practitioner registration.

What are the course objectives?

This course, accredited by APM Group Ltd on behalf of the Office of Government Commerce (OGC), is targeted at imparting knowledge of the MSP methodology. The course introduces the MSP methodology and provides coaching and guidance to enable participants to sit the accreditation examinations. By the end of the course, participants are familiar with MSP® processes, techniques and vocabulary, understand their values and are able to implement them.

What content is covered?

The course covers the Practitioner level syllabus. It is a very intensive course and we have organised the programme
to meet the different learning styles of different individuals. The syllabus is covered in the two days is aimed specifically at preparing for, then sitting, the Practitioner exam.

What are the key topics?

Documentation management and RACI
Adoption of MSP®
Examination preparation

What is the course format?

What is the duration and cost of the course?

This is a single module course, comprising of a two day event.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

MSP® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

APMP with prior learning – for PRINCE2 Practitioners

Paul Ashton — Thu, 18 Apr 2013 11:36:24 +0000

The APMP with prior learning three-day course is for those individuals who are registered PRINCE2® Practitioners and wish to gain the APMP qualification. Suitable candidates are those who are currently registered with the APMG which means that they became a PRINCE2® Practitioner or have re-registered within the last five years. The APM recognises the subjects which were examined by PRINCE2® and so the APMP with prior learning syllabus and examination are reduced accordingly.

What are the course objectives?

The primary purpose of this course is to prepare delegates for the successful completion of the APMP two-hour, closed book, examination. The course covers the shortened syllabus of 25 of the APM body of knowledge (BoK) subject areas and in undertaking this course candidates learn a huge amount in a short time about the theory, techniques and application of project management.

The course is structured around the 25 APM BoK topics, which are determined by the syllabus for the APMP examination. The focus is on providing knowledge, principles and best practices in project management. APMP assesses the candidate’s breadth of knowledge in all areas of project management, from strategic and commercial implications, to the technical, organisational, and people management skills required to participate effectively within a project team. The course is made up of tutor-led sessions with practical examples, group syndicate work, homework, and solution notes. To ensure that candidates are suitably ready for the exam, CITI provides a short mock exam, taken under exam conditions. A week of directed self-study leads to the examination.

What are the key topics?

teaching of the key project management topics defined by the APM Body of Knowledge
rehearsal on examination approach and technique
practical exercises
exam rehearsal
comprehensive learning materials
practise questions with solution notes
analysis of APM BoK specific terminology.

What is the course format?

Each candidate receives a comprehensive workbook and study guide which comprises: lecture slides, APMP syllabus learning outcomes, reference text on the BoK topics, examination questions with solution notes and a revision workbook. Each lecture consists of an interactive presentation of the material, interspersed with practical exercises which are undertaken either in teams or individually. At the end of each lecture candidates will note take in their revision workbook. At the end of the day, homework will be set for the evening which will cover the subjects taught during the day; solution notes will be provided. The afternoon of the third day will entail guidance on examination technique and then a one-hour mock exam. The exam then follows a week later.

What is the duration and cost of the course?

This is a single module course, comprising of three days.

£1,000 plus VAT includes exam fee.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

PRINCE2® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

Managing Successful Programmes® Advanced Practitioner re-registration

Paul Ashton — Thu, 18 Apr 2013 11:22:47 +0000

All MSP Practitioners and/or MSP Advanced Practitioners should be re-registered within 3-5 years of their original certification. The course is for anyone who has already attained either the 2003 Practitioner accreditation or the MSP 2007 Advanced Practitioner accreditation and now wishes to achieve re-registration. Re-registration at this level is achieved by either re-sitting the full Advanced Practitioner examination or by submitting a 4,000 word dissertation on a specific subject demonstrating application of MSP. This course is designed for the examination route. Note that the MSP manual has been updated and the examination will be against the 2011 version.

What are the course objectives?

This course, accredited by APM Group Ltd on behalf of the AXELOS provides coaching and guidance to enable you to sit the Advanced Practitioner examination.

What content is covered?

The course covers the practical application of the methodology needed to sit the examination. It is a very intensive two days with the exam taken at the end of the second day.

What are the key topics?

The MSP Advanced Practitioner syllabus is followed, with the following topics:

What is the course format?

The two days comprise a mix of lectures and practical activities designed to:

Refresh your knowledge of the MSP Principles, Governance Themes and Transformational Flows
Allow you to practice the learning through exercises designed to demonstrate awareness and application of the method to the MSPCare case study which will be used in the examination
Give you opportunities to complete mock examination questions
Develop your in-depth understanding of the examination case study.

Examination details

The exam consists of up to three compulsory questions on different units from the syllabus to be answered within three hours. The examination is based on a scenario (MSPCare) which will be issued as part of the pre-course materials and used during the workshop. Additional material in the form of reports, documents, formats, statements, etc. may also be provided at the time of the exam for analysis as part of an examination question. The examination is ‘open book’ but only your MSP Manual may be used during the examination.

You will be provided with the 2011 MSP Manual, along with a copy of the case study scenario (MSPCare) and some sample exam questions for trial before coming on the course. You will be required to familiarise yourself with the new MSP manual and case study before attending the two-day workshop.

What is the duration and cost of the course?

This is a single module course, comprising of two days.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

MSP® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

Successfully embedding change

Paul Ashton — Fri, 22 Mar 2013 14:39:31 +0000

This course is ideal for:

Executives who are responsible for strategic change
Managers charged with delivering benefits
Change managers whose role involves making change happen
Project managers expected to deliver benefits from their projects

What are the course objectives?

You will have a clearly defined approach to planning and delivering change; a set of tested tools, and a powerful model which suggests the appropriate tools and techniques for your current change challenge.

What content is covered?

Projects deliver products and capabilities – it is change management that translates them into benefits that are valued by the organisation.

The course analyses the intimate relationship between projects and change, and how one affects the other. It looks at planning and sequencing impacts and what to put in place to ease the transition of roles and responsibilities as the impacts alter processes and peoples’ work patterns.

Translating the costs of a project into benefits involves overcoming organisational cultural barriers as well as altering competences and, often, political balances. Dealing with resistance to change is a common concern and case studies are reviewed looking at what works well. Motivating and energising managers and staff to invest in new approaches is fundamental to the role, and techniques and tricks are examined. But, perhaps the essential aspect is to understand the emotional impact and scale of the impacts necessary for the change to ‘stick’, and have a palette of stakeholder, communication and other tools from which to choose the most suitable for the circumstance.

What are the key topics?

The responsibilities of the change manager
Linking strategic outcomes to operational impacts
Assessing organisational readiness – the barriers to change
Creating the Change Definition Report
The stakeholder playing field – using power and politics
Developing, sequencing and executing a change plan
Performance measures
Transfer to operations

What is the course format?

This course is a mix of interactive presentations that stimulate and challenge delegates current views of change management. Casework is used to further develop understanding. Delegates receive a toolkit to take with them and apply in their workplace.

What is the duration and cost of the course?

This is a 2 day master class.

£900 plus VAT.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.