What are the course objectives?

This course, accredited by the APM Group Ltd, is targeted at imparting knowledge of change management. The course introduces change management and provides coaching and guidance to enable participants to sit the accreditation examinations. By the end of the course, participants are familiar with change processes, techniques and vocabulary and are able to implement them.

The course blends formal presentation with practical exercises. Our trainers use their extensive change management experience to illustrate and put into context the concepts and techniques, to expand on the change material and ensure delegates understanding. Time is provided for discussion and clarification on examination techniques.

What are the key topics?

• Individual change
• Responses to change
• Changing behaviour
• Resistance to change
• Team change
• Team effectiveness
• Team issues
• Understanding teams
• Organisational change
• Organisational change cycle
• Attitudes to change
• Managing change
• Leading change
• Future leadership types
• Successful change
• Leading change cycle

What are the course objectives?

You will have a clear understanding of how to plan and manage strategic change initiatives.  You will also develop an understanding of how to use a set of tools to clearly define your approach to managing change, and the confidence to deploy these tools effectively, having practiced using them in a significant change scenario.

What are the key topics?

• Making it wanted:
  • Shaping the change vision
  • Creating organisational awareness
  • Gaining buy-in from key stakeholders and participants
  • Assessing organisational change readiness, capability and capacity
  • Developing the right change governance structure
  • Strategic change planning.
• Making it happen:
  • Tactical considerations when planning and implementing change
  • Shaping the change plan (benefits, impacts and deliverables)
  • Building up participation in, and support for, the change, and dealing with resistance
  • Developing a reception strategy and embedding the change
  • Supporting adoption of the change
  • Monitoring and controlling change effectiveness – refining and improving approach and capability.
• Making it stick:
  • Reinforcing the new, changed, state
  • Preventing ‘backsliding’ into old habits and ways of working
  • Ensuring continued ownership of and commitment to the change.

What are the course objectives?

From attending this workshop participants get a clear set of directions on how to build and critique a benefit case for a project – an invaluable aid for sponsors and project managers, both before and during a project, and absolutely fundamental for programme managers.

Participants also get a set of techniques for modelling and proving (testing) whether the proposed project can deliver the changes and values sought. This workshop leads to a clear direction on how to track benefits both during and after projects with insights into how to develop a benefits realisation plan.

What content is covered?

Participants on this course analyse the components and purpose of a business case in the context of making choices about how to invest the funds and effort of the organisation for maximum strategic benefit.

The business case forms the basis, not only for the project and its planning, but portfolio management, and the implementation of change in the business. Each component is considered: benefits – their evaluation and role in the benefits management cycle, costs – and the risks associated with a chosen solution, and stakeholder engagement – how that creates opportunities and risks in building the business case.

What are the key topics?

• Establishing the project mission
• Building a benefits case
• Developing the business case
• Financial analysis techniques
• Tracking value
• Stakeholder engagement