CITI - partners in change » Project management http://www.citi.co.uk Thu, 10 Dec 2015 13:34:49 +0000 en-US hourly 1 http://wordpress.org/?v=4.3.2 Advanced Project Management http://www.citi.co.uk/advanced-project-management/ http://www.citi.co.uk/advanced-project-management/#comments Fri, 30 Aug 2013 10:55:10 +0000 http://www.citi.co.uk/?p=5269 You should have over five years’ experience of managing projects. If you have sufficient experience then you can use the work-based modules on this course to support your application for the APM’s Certificated Project Manager.

This course will give you the insights and techniques to become a professional project manager. Making your personal project performance more predictable and focusing your management actions on making your projects successful.

What are the course objectives?

The course starts by focusing your attention on what success looks like. The purpose of planning is to achieve these outcomes and nothing else. At this level, project management is often as much about power and politics as about plans and process. Consequently stakeholder management is a critical skill and is thoroughly explored. Once the nature of success is understood, the role of project disciplines in achieving that success is examined. It is the advanced application of the key project management disciplines that is at issue, and so the emphasis is on the appropriate use of management control techniques in complex projects. Finally, it is the integrating of all the factors and disciplines together into a coherent project strategy and a set of consistent actions that distinguishes good project managers from great ones. A major cross- functional project is provided – and the problem is to successfully construct and deliver the project. By its end, not only will you be more confident about the techniques, you will be confident about how to apply them in typically complex project environments.

What are the key topics?
  • Project success factors
  • Organising for projects
  • Scoping the projects
  • Stakeholder management
  • Advanced project disciplines
  • Business strategy
  • Investment appraisal
  • Resource management
What is the course format?

The approach taken is to challenge – making you reflect on how you discharge your responsibilities as an experienced, professional project manager. This course makes use of state-of-the-art simulation tools to facilitate accelerated learning through trial and error. Video is used to illustrate key learning points and prompt debate. Lectures are highly interactive, designed to encourage you to discuss your own issues with team members. Examples, drawn from CITI’s own experience of complex projects, are used to explore advanced project management issues.
The course has two taught modules and one work-based assignment. Run over a 4-6 week period you have the opportunity to use the techniques in the workplace and then to come back and discuss how they worked and what to do next.

What is the duration and cost of the course?

This is a three plus four day two module course.

The price is £2,975 plus VAT. (Accommodation is extra).

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

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APM Introductory Certificate http://www.citi.co.uk/apm-introductory-certificate/ http://www.citi.co.uk/apm-introductory-certificate/#comments Fri, 19 Jul 2013 10:51:19 +0000 http://www.citi.co.uk/?p=5160 In undertaking this highly interactive two-day course, you will gain an understanding of the language and processes of project management and some of the key tools and techniques. The Association for Project Management’s syllabus is covered during the event, using plenty of useful examples and practice exam questions – in readiness for the exam at the end of the course.

What are the course objectives?

You will receive a comprehensive workbook with everything necessary to complete the course. Each tutor-led session consists of interactive presentations of the material, interspersed with practical exercises, which are undertaken either in teams or individually.

What are the key topics?
  • Planning and scheduling
  • Communications
  • Quality management
  • Teamwork
  • Resource management
  • Risk management
  • Handover
  • Project reviews
What is the course format?

By the end of the two days, you will understand the language of project management and the structure of a successful project. You will be able to take an active role in a project team and make a positive contribution to any project environment. You will be fully prepared to take the exam for the Introductory Certificate in Project Management at the end of the course.

What is the duration and cost of the course?

This is a two day event.

Pricing is £850 plus VAT for this two-day event including exam fee (Accommodation is extra).

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

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From knowledge to capabilty http://www.citi.co.uk/from-knowledge-to-capabilty/ http://www.citi.co.uk/from-knowledge-to-capabilty/#comments Mon, 03 Jun 2013 13:45:53 +0000 http://www.citi.co.uk/?p=5021 At CITI we realise there is a difference between those courses aimed at just teaching a methodology through knowledge – and those aimed at improving your capability and making you a better project manager.

We have the following capability courses:
capabilityAdvanced Project Management
Understanding-project-managementUnderstanding project management
Delivering-strategic-programmesDelivering strategic programmes
Beneficial-change-managementBeneficial change management
Making-projects-workMaking projects work
Corporate-portfolio-managementCorporate portfolio management
]]> http://www.citi.co.uk/corporate-portfolio-management/feed/ 0 PRINCE2® Practitioner re-registration http://www.citi.co.uk/prince2-practitioner-re-registration/ http://www.citi.co.uk/prince2-practitioner-re-registration/#comments Thu, 23 May 2013 14:13:50 +0000 http://www.citi.co.uk/?p=4906 If you have attended and passed a PRINCE2 Practitioner course the registration expires after 5 years; this course will prepare you to sit the re-registration examination.

What are the course objectives?

The objective of this two day course is to prepare you to sit and pass the PRINCE2 re-registration examination.

What content is covered?

The tutor leads an interactive and focused discussion which covers all key areas or the new manual that could be examined on a practitioner exam.  Day 1 covers a review of these key areas, taking into account your particular requirements  and any areas or questions you need covering.  Day 2 completes the syllabus and then a question paper is attempted and full solution notes are provided; answers are fully discussed.  The format of each day is inherently flexible and is tailored by an experienced tutor to your needs.

What are the key topics?
  • The complete PRINCE2 lifecycle model
  • The 7 principles
  •  The 7 processes
  • The 7 Themes
  • Common problem areas
  • Exam practice
  • Exam technique
  • PRINCE2 re-registration examination
What is the course format?

The course begins with a review of the complete lifecycle model and a detailed explanation on how a PRINCE2 project is run using the 2009 method.  The themes are explained and integrated into the process model; a case study is used to show how the method is applied in practice.  You are invited to highlight problem areas, or areas in the model that you find confusing. Day 2 is focused around the typical types of exam questions that have been set.

What is the duration and cost of the course?

2 days (including exam)

Cost

£800 plus VAT includes exam fee and manual.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

PRINCE2® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

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PRINCE2® Practitioner http://www.citi.co.uk/prince2-practitioner/ http://www.citi.co.uk/prince2-practitioner/#comments Thu, 23 May 2013 13:09:19 +0000 http://www.citi.co.uk/?p=4898 If you are a project manager, project support team member or work package manager, and you want to achieve PRINCE2® accreditation, this course is for you!

What are the course objectives?

Following the course you will have a good understanding of PRINCE2® and, subject to successful examination results, a recognised accreditation.

What content is covered?

The course is designed to provide you with a working understanding of structured project management as presented in PRINCE2®, to a level where you can use it to manage a project and pass the APMG PRINCE2® Foundation  Examination. The course is accredited by APMG.

What are the key topics?
  • Business & projects
  • PRINCE2® processes
  • Project start up
  • Project organisation
  • Business case components
  • Project scenarios
  • Product-based planning
  • Management of risk
  • Configuration management
  • Controls
  • Controlling a stage
  • Change control
What is the course format?

The course is a two-day classroom event which blends formal presentation with practical exercises and focused discussion. Evening work is necessary and your trainer will assess your evening work at the start of each day. The Practitioner exam is taken on the second day.

During this time you will be expected to undertake further distance learning and revision using the materials that we provide.

What is the duration and cost of the course?

2 days (including exam)

£800 plus VAT includes exam fee.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

PRINCE2® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

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PRINCE2® Foundation http://www.citi.co.uk/prince2-foundation/ http://www.citi.co.uk/prince2-foundation/#comments Tue, 21 May 2013 12:40:02 +0000 http://www.citi.co.uk/?p=4826 If you are a project manager, project support team member or work package manager, and you want to achieve PRINCE2® accreditation, this course is for you!

What are the course objectives?

Following the course you will have a good understanding of PRINCE2® and, subject to successful examination results, a recognised accreditation.

What content is covered?

The course is designed to provide you with a working understanding of structured project management as presented in PRINCE2®, to a level where you can use it to manage a project and pass the APMG PRINCE2® Foundation  Examination. The course is accredited by APMG.

What are the key topics?
  • Business & projects
  • PRINCE2® processes
  • Project start up
  • Project organisation
  • Business case components
  • Project scenarios
  • Product-based planning
  • Management of risk
  • Configuration management
  • Controls
  • Controlling a stage
  • Change control
What is the course format?

In advance of the course, you will be provided with a copy of the PRINCE2® Manual, along with our pre-course study materials and you should plan to do up to eight hours of study on those materials prior to attending the course. Naturally, if you have knowledge and experience of PRINCE2® this time may be lessened for you.

The course is a three-day classroom event which blends formal presentation with practical exercises and focused discussion. Evening work is necessary and your trainer will assess your evening work at the start of each day. The Foundation exam is taken on the third day.

What is the duration and cost of the course?

3 days (including exam)

£900 plus VAT includes exam fee.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

PRINCE2® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

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12 reasons for a product centred view of change http://www.citi.co.uk/12-reasons-for-a-product-centred-view-of-change/ http://www.citi.co.uk/12-reasons-for-a-product-centred-view-of-change/#comments Tue, 23 Apr 2013 10:20:36 +0000 http://www.citi.co.uk/?p=4731 Product based planning and product centred approaches sit at the heart of nearly all modern project management methodologies; but why? Here is a ‘whistle-stop’ tour of twelve good reasons:

  1. The only thing a project leaves behind; projects are by definition temporary entities. The team will disband, the sponsor and project manager move on and the project itself will be nothing more than a file-note in the PMO library. The legacy is the tangible output that the project generated; its product set
  2. Easier to manage than tasks; it is often not possible to tell the real status of a task, even with the most honest and diligent reporting. By looking at the extent of the completeness of a product (because of its physical nature) it is far easier and quicker to get an accurate view of progress
  3. The power of visualisation; a joint understanding of theoretical concepts can be difficult to achieve; this is why people use analogies all the time. Products are very much easier to visualize – to see in your ‘mind’s eye’ – than activities, allowing people to reach and share a joint understanding much more quickly
  4. Perfect source for milestones; why place a milestone at the end of an activity? If the output of the process is unsatisfactory then you will have to repeat the activity, so it hasn’t really finished and the milestone hasn’t been met. Base the milestone, instead, on the output….otherwise known as the product!
  5. Easy to decompose; once the primary level product has been decided upon it is a relatively simple process to establish the sub-products. A house has foundations, walls and a roof; walls have vertical surfaces, windows and doors and so on. This ability to quickly decompose a product allows the selection of appropriate management points and highlights areas of particular risk very early in the project.
  6. Tangible and therefore easy to monitor; because a product has, in all instances, a physical presence it is easy to establish if it is present or not. And, if a product is too big, late in the lifecycle or inappropriate as a monitoring point, you can simply select a product or combination of products at a level or two lower in the decomposition.
  7. Unarguable evidence of progress; giving you the ability to demonstrate to your client (and your suppliers to you) what has been achieved so far for the time and money expended.
  8. The answer to the client’s requirements; and therefore good for stakeholder engagement, management and expectation setting
  9. Necessary to satisfy your critical success factors (CSFs); not only are products the key to benefits, but without appropriate products the CSFs are also unattainable. Remember, if you don’t achieve your CSFs then you have failed. Products allow you to place appropriate focus and emphasis
  10. Ease of communication; akin to visualization, being able to clearly describe and itemise the deliverable set facilitates effective communication. It allows a straightforward explanation of what is in and what is out of scope of the project – because the product set is the scope.
  11. The scope of the project; is often a problem because people interpret it in different ways. The user sees scope as the functionality that they need and have articulated in the requirements; the supplier, conversely, will see the scope as the work (activities) that they will have to undertake. The point at which these two unite is in the products – this is why they exactly define the scope
  12. Highlight risks; as soon as people start to visualise or understand the level of complexity inherent in the products or their dependencies they start to understand the risks. At its simplest this may simply be a question of looking at a product definition and thinking “we’ve never done one of these before, I bet it’s tricky!” At a more sophisticated level the way in which the product breakdown structure is populated will tell you plenty about risk.
  13. Clarifies dependencies; product flow diagrams (clearly impossible without an appreciation of the product set) give the earliest indication of the dependencies within and beyond a project. These are vital, later on in the planning process, to understanding the dependency network and critical path – if you can’t infer these, and you don’t fully understand your product flow diagram, you will have little control of your schedule.

Well there’s a ‘baker’s dozen’ of reasons for focusing on products – the key to effective project management. The question is which do you find most important? Please contribute to the debate and let us know your views

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P3O® Foundation http://www.citi.co.uk/p3o-foundation/ http://www.citi.co.uk/p3o-foundation/#comments Fri, 22 Mar 2013 12:51:16 +0000 http://www.citi.co.uk/?p=4551 This course conforms to the syllabus set down by the Office of Government Commerce for candidates wishing to gain the P30 Foundation Certificate. The focus is on providing the knowledge and principles needed to ensure an in-depth understanding of best practices.

What are the course objectives?

The purpose of the Portfolio, Programme and Project Office (P3O) guidance is to provide universally applicable guidance that will enable individuals and organisations to successfully establish, develop and maintain appropriate business support structures.

What content is covered?

In particular the course will enable delegates to:

  • Discuss the different approaches organisations use to manage change: Portfolio, Programme, Project and Risk Management
  • Understand the relationship between Business as Usual (BAU) and business change and how they help realise strategic objectives
  • Know the high level ‘model’ of support, assurance and governance arrangements and the factors to consider when sizing a project office
  • Understand how an organisation’s P3O maturity will affect the implementation or improvement of P3O deployment
  • Understand the best practice view of the support and assurance activities of P3Os and how they can extract value from business change.
What are the key topics?
  • Distinguishes between portfolios, programmes and projects
  • Know the arguments for establishing model and measuring its success
  • Describe the purpose and major content of all roles
  • State the key functions and services
  • Describe the tools and techniques used
  • Undertake the Foundation Certificate
  • Practise with sample questions.
What is the course format?

Pre-course reading is provided. An interactive course, using a mixture of lectures, structured discussions, exercises and formal case work. Our discussions will be supported by working models of P3Os to illustrate how some of the ideas can be translated into appropriate activities within your organisation. At the end of the third day candidates will sit the forty-five minute multi-choice examination. It is a closed-book examination.

What is the duration and cost of the course?

3 days.

For further details contact us on 01908 283 600 or opencourses@citi.co.uk.

P3O® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited

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What is a project? http://www.citi.co.uk/what-is-a-project/ http://www.citi.co.uk/what-is-a-project/#comments Thu, 25 Oct 2012 10:35:26 +0000 http://www.citi.co.uk/?p=1881 A project is anything that has a defined start, a planned end and at least one deliverable.  (Definitions of a project from professional bodies include:

  • a temporary organization that is created for the purpose of delivering one or more business products according to an agreed Business Case  – PRINCE2®  [a registered trade mark of the Cabinet Office]
  •  a unique, transient endeavour undertaken to achieve a desired outcome – from the Association of Project Management [APM]
  • a project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources  – from the Project Management Institute [PMI.])

Projects are often the delivery mechanisms for change in an organisation and are often found be grouped into portfolios or programmes.

Whilst all projects deliver outputs (sometimes called deliverables or products) not all projects lead to outcomes or benefits.  Some, such as regulatory projects are set up to reduce or remove a potential risk to the organisation, whilst others are enabler projects (for example an implementation project delivering a new piece of technology) which are critical components of a wider piece of work which together will bring about change and realise benefits.

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What is a project lifecycle? http://www.citi.co.uk/what-is-a-project-life-cycle/ http://www.citi.co.uk/what-is-a-project-life-cycle/#comments Thu, 25 Oct 2012 10:33:02 +0000 http://www.citi.co.uk/?p=1879 ’Project lifecycle’ refers to a logical sequence of activities to accomplish the project’s goals and reach its objective. Regardless of scope or complexity, all projects go through a series of phases or stages; these stages are described as the project lifecycle.  Lifecycles differ across industries and business sectors and by the methodology chosen for the project.

An example is CITI’s four phase lifecycle ‘Initiate, Plan, Do, Close’.  This closely maps to those used by PRINCE2®, the PMI and the APM.

A lifecycle is used to control progress through a project; to provide gateways (review points) from one phase to the next, at which the project’s likelihood of success is validated and a decision to move to the next phase made.  Within the overall project lifecycle there are likely to be one or more ‘product’ lifecycles such as Agile or the traditional Waterfall or V models – particularly where the project is delivering technology products.

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