Projects deliver products and capabilities – it is change management that translates them into benefits that are valued by the organisation.
The course analyses the intimate relationship between projects and change, and how one affects the other. It looks at planning and sequencing impacts and what to put in place to ease the transition of roles and responsibilities as the impacts alter processes and peoples’ work patterns.
Translating the costs of a project into benefits involves overcoming organisational cultural barriers as well as altering competences and, often, political balances. Dealing with resistance to change is a common concern and case studies are reviewed looking at what works well. Motivating and energising managers and staff to invest in new approaches is fundamental to the role, and techniques and tricks are examined. But, perhaps the essential aspect is to understand the emotional impact and scale of the impacts necessary for the change to ‘stick’, and have a palette of stakeholder, communication and other tools from which to choose the most suitable for the circumstance.
Executives who are responsible for strategic change. Managers charged with delivering benefits. Change managers whose role involves making change happen. Project managers expected to deliver benefits from their projects.
You will have a clearly defined approach to planning and delivering change; a set of tested tools, and a powerful model which suggests the appropriate tools and techniques for your current change challenge.
This course is a mix of interactive presentations that stimulate and challenge delegates current views of change management. Casework is used to further develop understanding. Delegates receive a toolkit to take with them and apply in their workplace.
2 days
To be effective, change not only needs to be delivered but also embedded firmly into your organisation. Our internet based change management guide (e:CMguide ) supports you in the implementation of successful change. It ensures you keep stakeholders, at all levels, informed of what is happening, with funding and resourcing for initiatives firmly in place.
The guide is sold separately but will be provided to delegates who attend this course free of charge to support them in embedding change in their organisation. It provides a different perspective to change initiatives and includes a three-phase change management life cycle – initiate change, deliver change, and review change.
The users of the e:CMguide include anyone in the organisation that has a defined role to play in change initiatives, and three key roles have been recognised in the guide – catalyst, deliverer and enabler. (To see a demonstration version of the e:CMguide click here)
For further details contact us on 01908 283 600 or opencourses@citi.co.uk.