Capability assessments

"Knowing the capability of your project managers is a good start when planning what you can expect from them..."

For more than 20 years we have been studying project managers regarded as successful by their customers and sponsors, and who had delivered highly satisfactory projects three times in succession. The results are revealing but consistent. Knowledge is always a poor predictor of performance, and unless combined with an appropriate level of skill, experience and attitude - all of which produces a specific profile - the resulting behaviour on a project is unpredictable.

CITI has conducted profiling assessments on more than 15,000 individuals in the project and programme management community, in all major sectors of industry, commerce and public services. Our clients benefit from this, our extensive research into predicting project management performance, and value the high performance benchmark data they can access via our capability assessment services. The result is the most effective and accurate profiling of project and programme management professionals available in the world.

Clients turn to us with many concerns; typically you ask for our help to:

• Assess project and programme management capability during recruitment / downsizing / for development or job grading
• Get to know and align capability and competences in the project management community with the business need
• Focus training budgets on the right people to gain maximum performance improvement
• Ensure that project managers are not just accredited but also competent
• Understand future workload and type of work in order to plan for resource allocation or development
• Match people to the right projects and programmes

The techniques and services we develop our tailored solution from include:

Profiling:

• Project manager profiling
• Sponsor profiling
• Programme manager profiling
• Business analysts profiling
• PPSO profiling

Consulting services and tools:

• Assessment or development centres for project and programme managers
• Project categorisation consultancy and PCAT tool
• Tailored training needs analysis
• Validation of role descriptions, job grading schemes and competency frameworks