Establishing programmes

"Programmes span functional boundaries, and demand a deep empathy for the organisational context.  Changing these boundaries introduces fundamental and irreducible complexity."

Programmes, where success is measured in the delivery of a new vision and operating model, create the most demanding of management roles.  Predicting organisational behaviour when it is undergoing a transformational programme is hard.  Every experienced programme manager knows that the boundary between the programme and the business is highly permeable, and, unlike projects, there is no point at which it is safe to assume the programme’s scope is definitively established.

CITI has been involved in more than 180 major programmes. We are experienced in establishing the programme: creating the vision; building the organisational blueprint; setting the business direction and gaining stakeholder engagement; getting the first tranche of projects underway and initiating the change planning; managing the portfolio of projects when the programme is 'in flight' and the benefits are being 'harvested'; and developing your internal capability to successfuly deliver your vision and execute your programmes going forward.

Clients turn to us with many concerns; typically you ask for our help to:

• Construct a programme of change
• Understand the organisational impacts of strategic change
• Gain a clear picture of benefits-impacts-products (BIP map) needed to move from the current position and the resired state and know the strategy is doable
• Learn a method to translate a strategy into a programme that will deliver the outcome
• Prove the programme plan will deliver the benefits from the planned projects
• Establish a process to communicate and manage the realisation of benefits
• Develop a transformation plan giving a visually compelling picture of the strategy implementation
• Gain support from major stakeholders for the strategic change
• Implement a consistent programme management approach
• Develop internal capability to execute business critical projects and programmes
• Ensure projects and programmes deliver benefit
• Determine and manage / monitor inter-relationships between projects
• Provide programme health checks and assurance

The techniques and services we develop our tailored solution from include:

Consulting services & tools

• Benefits management
• Project initiation workshops (PIWs), post implementation reviews (PIRs), health checks, surgeries & stage gate reviews
• Programme management consultancy
• e-PGM guide
• Programme management toolkit
• Project management consultancy
• Strategy implementation planning process & BIP toolkit
• Strategy implementation planning tool kit

Courses and tailored learning solutions, covering areas such as:

• Benefits management
• Management of change
• Delivering the vision
• Delivering programmes
• Stakeholder engagement
• MSP / Managing Successful Programmes (Foundation, Practitioner, Advanced Practitioner)

Profiling:

• Profiling programme managers

Interim placements:

• Business analyst
• Change manager
• Programme manager
• SIPP consultant